SAP Business One Implementation for Berolina Elektronik GmbH

SAP Business One Support & System Stabilization

Scope

ERP & Accounting Support · Partner Transition · SAP Business One Upgrade · Add-on Support & Integration · Form Customization · Cloud Environment Coordination

Customer Overview

Berolina Elektronik GmbH operates in the electronics industry and uses SAP Business One as its central ERP and accounting system. Due to increasing operational demands and regulatory requirements, the company required a reliable SAP Business One support partner to ensure system stability, compliance, and long-term scalability.

Customer Pain Points

Before the start of the SAP Business One support engagement, Berolina Elektronik faced several operational and technical challenges:

  • Insufficient SAP Business One support availability, leading to delayed issue resolution
  • High dependency on manual processes, especially in accounting and document handling
  • Limited transparency in document-driven workflows
  • Growing complexity in financial and accounting operations
  • Uncertainty during the SAP partner change, with risk to ongoing operations
  • Lack of structured coordination with the Cloudiax cloud environment
  • Outdated SAP Business One version with increasing compatibility and security risks
  • Missing or incomplete e-invoicing capabilities to meet regulatory requirements
  • Standard SAP forms that did not reflect internal processes or branding
  • Concerns about long-term system scalability and compliance readiness

These pain points created operational inefficiencies and limited the company’s ability to scale and adapt to new regulatory and digital requirements.

Project Background

Berolina Elektronik was already operating SAP Business One in a productive environment. The focus of the engagement was not a new ERP implementation, but rather a support-led project aimed at stabilizing, modernizing, and continuously improving the existing SAP Business One system.

Support Objectives

The SAP Business One support project was designed with the following objectives:

Ensure continuous system availability and stability

Provide expert ERP and accounting support

Minimize operational risk during the SAP partner transition

Upgrade SAP Business One to the latest supported version

Introduce and support digital process extensions

Achieve legal compliance for electronic invoicing

Optimize SAP Business One forms and workflows

Establish a single point of coordination for ERP and cloud-related topics

Scope of SAP Business One Support Services

Ongoing SAP Business One & Accounting Support

A structured support model was established, including:

  • Day-to-day SAP Business One user support
  • Troubleshooting ERP and accounting issues
  • Support for financial postings, reporting, and period-end activities
  • Error analysis and system optimization
  • Performance monitoring and stability assurance
  • Best-practice consulting for key business processes

SAP Partner Change & System Takeover

As part of the support engagement, a secure SAP partner transition was executed:

  • Comprehensive system assessment and documentation
  • Review of existing configurations and add-ons
  • Secure takeover of system responsibility
  • Continuous business operations during the transition
  • Close collaboration with Cloudiax

SAP Business One Version Upgrade (Support-Based)

Within the ongoing support project, SAP Business One was upgraded to the latest version:

  • Upgrade readiness analysis
  • Add-on compatibility validation
  • Test system preparation
  • Productive upgrade execution
  • Post-upgrade testing and stabilization

Support & Integration of cks.DIGITAL 4.0

As part of system optimization and digitalization:

  • Implementation and support of cks.DIGITAL 4.0
  • Automation of document-based workflows
  • Improved transparency across departments
  • Reduced manual processing and error rates

CKS.eInvoice Add-on Support & Integration

To address regulatory requirements:

  • Integration of CKS.eInvoice into SAP Business One
  • Compliance with German and EU e-invoicing standards
  • Testing, validation, and ongoing support
  • Preparation for future regulatory changes

SAP Business One Form Customization

Support-based form customization included:

  • Invoices
  • Delivery notes
  • Purchasing and accounting documents
  • Process-aligned and user-friendly layouts

Cloudiax Coordination & Cloud Support

As part of the support scope:

  • Coordination with Cloudiax for infrastructure topics
  • Support during upgrades and add-on installations
  • Ensuring stable system availability and performance

Results & Business Benefits

The SAP Business One support project delivered measurable improvements:

Conclusion

This SAP Business One support project for berolina-elektronik.de demonstrates how structured, proactive support can transform an existing ERP landscape. By addressing key pain points, stabilizing operations, upgrading the system, and integrating essential add-ons, Berolina Elektronik now operates a robust, compliant, and scalable SAP Business One environment.

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Abhranyl

Contact Person

Abhranyl Mukherjee

Project Manager

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